Terms and Condition

The White Villa guest house, located at 101 A Gingee salai, White town Pondicherry - 605001, is responsible for the processing of personal data as shown in this privacy statement.

This privacy statement is also valid for the companies associated with the White villa Guest House group, knowing:

Contact details:

Address: 101 A Gingee salai, White town Pondicherry - 605001.

Telephone: +91 8015710810

Website: www.pondicheryguesthouse.com

Data production Manager is the Data Protection Officer of White Villa guest house, he can be reached via info@24hourstravelcrm.com or via the general telephone number of the hotel.

Personal data that we process:

White Villa guest house and the aforementioned companies process your personal data by using our services and / or by roviding them to us. All personal data that is processed is described and maintained in the processing register.

Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address data
  • Phone number
  • E-mail address
  • Information about your activities on our website
  • Data about your surfing behaviour across various websites
  • Bank account number
  • Civil service number (BSN)
  • Marital status
  • Copy ID

For what purpose and on which basis does the White Villa guest house process personal data:

  • Handling your payment
  • Sending our newsletter and/or promotional gift
  • In order to call or e-mail you, when necessary in order to provide you with our service
  • White Villa guest house also processes personal data if we are legally obliged to do so, such as information that we need for our tax return or personnel files.

Automated decision-making

White Villa guest house never makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without involving a person (for example an employee of White Villa guest house).

The White Villa guest house uses the following computer programs or systems:

The computer operating system that is used for the computers within the White Villa guest house Group. Without this system, the White Villa guest house would not be able to carry out its work properly. Every employee who needs to have access to the White Villa guest house network has its own login code and the system is professionally managed by a network administrator and the servers are protected with the latest versions of security software.


Property Management System of the White Villa guest house, in which all hotel reservations and data of our guests are registered. In this, the White Villa guest house keeps track of guest profiles that are important to provide the optimal service and guest experience. The PMS system is the beating heart of a hotel company, without such a system a hotel cannot hardly function. The White Villa guest house has done everything possible to protect the data of guests as thoroughly as possible, access to the system is restricted to those who have to work with it daily.

Reservation manager

Reservation system for White villa guest house, the tie up restaurant of the White Villa guest house. In this the reservations and guest data are processed for the proper functioning of the restaurant. The restaurant cannot function without such a system. Access is restricted to those who have to work with it daily.

Other systems / channels that the White Villa guest house uses and serve as a Reservation anager are:

  • Seat Me
  • Open Table

Minor x

Minor x is the accounting system used by the White Villa guest house. This processes data from suppliers. The accounting system is an essential part of the proper functioning of the financial administration for the White Villa guest house. Access is limited to those who have to work with this system on a daily basis.

Reservation book:

Reservation system for Reservation Float, the wellness centre of the White Villa guest house. The reservations for the float spaces and massage rooms are kept here and the guest data of the visitors are processed here. Without such a system, the wellness centre could not function properly. Access to the system is limited to those who have to work with the system on a daily basis.

Camera systems:

The camera systems used within the white villa guest house serve to protect our guests and for the safety of our staff. The screens are placed in sight of the guests to notify that there are cameras hanging. Surveillance images can only be viewed by authorized managers and in the presence of a second person. The White Villa guest house has drawn up a security protocol in which all conditions and the use of the cameras are described.

How long we store personal data:

White Villa guest house does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. All categories, the basis and storage periods are described in the processing register

Sharing personal data with third parties

White Villa guest house will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. White Villa guest house remains responsible for these processes.

Cookies, or similar techniques, that we use

White Villa guest house only uses technical and functional cookies on its websites. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

Additional measures to protect data:

White Villa guest house has taken a number of additional measures to protect personal data in response to the new legislation. As an example you can think of the following measures:

Periodically amending the passwords of the various systems described which are used within the White Villa guest house.

Limiting access to the various systems assigned to the most necessary employees who work with the systems on a daily basis.

Cleaning of email inbox, archive, workforce, etc.

Informing employees in various ways about the new legislation, through direct communication via the department managers, email with information about the applied measures and instruction how to deal with requests for inspection, protocol and privacy statement communicated to all employees within the Embassy Group.

Websites adapted to latest security standards.

Processing agreements with all our suppliers.

Look into, modify or delete data

You have the right to look into, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by White Villa guest house and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@24hourstravelcrm.com.

To ensure that the request for access has been made by you, we kindly ask you to send a copy of your ID with the request. Please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

How we protect personal data

White Villa guest house takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact info@24hourstravelcrm.com